Shipping & Returns

Shipping Policy

EMPLIHI promises 'No Anxiety Shipping' for all the products that you order. We ensure this by bringing together critical elements of shipment such as Packaging, Timely Delivery, Order Status Updates and Support from our trusted Logistics Partners. So once you have placed an order, be rest assured as we will look after everything. Also, timely delivery of the order is our utmost priority however, actual delivery depends upon availability of the product, your shipping address, etc. We have collaborated with top Courier and Logistics Partners to assure that you receive your order on time. Each order is usually processed within 48 hours and we update you at every step, i.e. when the order is placed, processed, shipped, and delivered. If you have any questions during the process, feel free to reach our customer support.

Return & Exchange Policy
  • Request to return for refund or replacement must be raised within 7 calendar days of delivery of the product at My Orders page.

  • Returns are subject to verification and checks in order to determine the legitimacy of complaint/return.

  • Before accepting delivery of any Product, the Buyer shall reasonably ensure that the Product's packaging is not damaged or tampered.

  • In the event the return of a Product is duly accepted by Seller, the value of such Product, as originally paid by Buyer during acceptance of Product, will either be refunded to Buyer either to the bank account provided by the Buyer for such refund, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. EMPLIHI shall have the sole discretion to determine the mode of reversal from the above options.

  • Refund/replacement shall be issued to you only after the product is received and verification of the same.

  • Replacement is subject to availability of the product (size, colour, etc.) and is limited to one request.

  • In case the replacement product is out of stock, a refund shall be initiated.

Cancellation Policy

  • In case of requests for order cancellations, EMPLIHI reserves the right to accept or reject requests for order cancellations for any reason whatsoever. Customer agrees not to dispute the decision made by the company and accept EMPLIHI's decision regarding the cancellation.

 

For Kids Online Workshops

  • Tickets once booked cannot be refunded.

  • Recording or uploading of this stream is not permitted.

  • The time and date of the show may vary due to internet connectivity issues. In this case, the artist will share the revised date and/or timing at the earliest.

  • There may be interruptions in the stream due to internet connectivity issues.  

  • Tickets are based on subject to availability